So – I came back from being out of the office for two days, and found that I had 90 emails in my inbox. Now – some of you might think that is a lot – and some of you might think that is nothing compared to what you get – but it really caused me to stop and think. Partly because I had just recently come back from a 11 day vacation (being out 7 business days) and I came back to 381 emails. And also because I knew that most of my co-workers knew I would be out those two days and wouldn’t be sending me emails.
SO – I took a really close look at those 90 emails to see what they comprised. And with just a few exceptions, they were either : daily news, newsletter/updates from sites I was subscribed to, or emails from marketers who ultimately want me to buy something. Several months back, in one of my personal emails (which I call my “shopping” email – I use it to register on sites I shop at), I had looked at the ridiculous volume of email I was getting – often as much as 100 emails a day – all legitimate marketing emails from these shopping sites – and I started to par down. To Unsubscribe. It’s something we can sometimes forget we can do – opt out of this craziness. I have some sites that literally were sending me more than one email a day! How crazy/pushy/obnoxious is that! So I pared back a lot. (and will probably do so again in the near future.) Having done this with my personal email, I realized I really should be doing the same in my work email.
I have previously posted on setting up Rules and Filters for your Inbox, so that stuff you can read like newsletters is separated out from your important work email. But looking at my 90 email inbox – I realized I needed to do some more filtering, And I unsubscribed from 10 different vendors, whom I had previously downloaded a white paper from but whose subsequent emails had been non-informative in a greater sense, but more “here is my new product – buy it”.
I have come up with a new rule about vendors which is Not to opt into any more email newsletters. Marketing through email newsletters has increasingly become less and less useful to me, as an end-user, and the sheer volume produced by many vendors has turned me off on them. What does work: vendors with effective blogs. I watched a webinar the other week on Marketingprofs.com where Mack Collier, a social media consultant, trainer and speaker, talked about what makes an effective company blog. He mentioned companies that had blogs that were useful to their customers, like Patagonia with their “The Cleanest Line” blog which talks about environmental activism and carbon footprint – things that may be interests of a lot of their customers. He said the point was not to have a blog that was pushing your products. The point was to create a useful destination giving your customers a great reason to consistently visit your site, and through providing useful information, to also build trust in your brand. As I scoped out my inbox, I kept this usefulness concept in mind – and that determined who made the cut and who I unsubscribed from.
How well did I do at cleaning out my Inbox? So well that, when I came in this morning, I thought that there was something wrong with my email server – That my inbox couldn’t be “that empty” on a Monday Morning! I even sent myself a test email from my other account to make sure the servers where working! And then it hit me – the Rules were in effect. And this “small” amount I was seeing was my REAL email.
For those of you who feel overwhelmed with a huge inbox – this is to encourage you to invest the time and set up rules and filters and unsubscribe from vendors who are sending you more clutter and noise. It may take a few passes to get yourself optimized, but the end result is that if you are staring at 10 emails you need to deal with – you won’t feel as stressed or overwhelmed as staring at an inbox with 100 emails – in which 10 actually important ones are hidden in the noise.